Money Dashboard is a licensee of the TRUSTe Privacy Program.  TRUSTe is an independent, organisation whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices.  This privacy policy covers the web site www.moneydashboard.com. Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.  The TRUSTe program only covers information that is collected through this web site, and does not cover information that may be collected through any software downloaded from this web site.

If you have questions or concerns regarding this statement, you should first contact Money Dashboard as indicated above.  If you do not receive an acknowledgement of your enquiry, or your enquiry has not been satisfactorily addressed, you should contact TRUSTe at http://watchdog.truste.com/pvr.php?page=complaint&url

TRUSTe will then serve as a liaison with us to resolve your concerns.

Information Which We May Collect

To register to use our service you will have to supply us with personal information.  “Personal Information” means information that identifies you.  The personal information we collect to register you is your name and e-mail address. You will also need to choose a username and secure word. You may also optionally provide your address and date of birth within your online profile. If you send an email to a friend about our site, we may collect their email address from you. You do not have to supply any information simply to visit the site.

Once you have aggregated accounts (see “Other people who have to be able to access your information” below for an explanation) with us, we will have access to that account information.

We keep track of the internet addresses from which Users visit us, and track the page(s) on our site that you visit. We analyse this data for trends and statistics.  Please see “Cookies and Other Tracking Technologies”

How we might use your information

We will use the personal information which we collect for the purposes of registering you as a User of our services, correspondence, or participating in online surveys to help us enhance our services and products for you, and to send a one-time email to your friends about our site upon your request.

We also ask for personal information at registration to enable us to ask security related questions if you later ask us for a new password.

In addition we will use your personal information and information from your account aggregation for the purposes of analysing it and making suggestions which may enable you to make savings or consider alternative or additional products to the ones which you are using. These suggestions can be delivered either in the service or by way of email or text messages to you.

We may perform statistical analyses of Users’ behaviour as a whole. This allows us to measure relative interest in various areas of our site for marketing and advertising purposes. Any information we collect is used to improve the content of the site; to enhance Users' experiences when visiting our site; and to customise the content and/or layout of our pages.

We do not share, rent or sell personal information for any reason that is not disclosed in this Policy or apparent to you at the time the information is requested.

Cookies and Other Tracking Technologies

We may use cookies, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information

We use another company to place cookies on your computer to collect non-personally identifiable information to compile aggregated statistics for us about visitors to our site. 

Other people who have to be able to access your information

We use a company called Yodlee Inc. (www.yodlee.com) to provide software that lets you add details of the accounts which you want to include in the service (“account aggregation”). When you aggregate an account Yodlee collects and stores securely your log in details, such as User name and password. This information is never disclosed to us and is subject to Yodlee’s privacy policy.  For further information on how Yodlee keeps your information secure please visit http://www.yodlee.com/security_se.shtml

Yodlee are headquartered in the USA. They have provided account aggregation to top U.K & U.S financial institutions for more than 10 years. We have a contract with Yodlee which requires them to be bound by our privacy policy and to meet the requirements of the Data Protection Act in just the same way as it applies to us.

The information we may have to give to somebody else

We may share your personal information in the following ways:

• When required by law to comply with a judicial proceeding, court order, or similar legal requirement.

• When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.

• With companies that provide services to help us with our business activities such as website hosting, forum hosting or customer service. These companies are authorised to use your personal information only as necessary to provide these services.

• If MoneyDashboard is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or prominent notice on our web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

• To any other third party with your prior consent to do so.

Access to or Deleting your account

If you want to terminate your agreement, email support@moneydashboard.com with details of your account (username, email address, first name and last name). For security we will confirm to you by email before closing your account. When confirmed your account will be closed and your ability to log in deactivated immediately, or in any event within 30 days.

To access and change your personal information, you may do this by logging into your online account on our website to make the necessary changes.

How long we keep your data

Once deleted by you the data will be automatically and immediately deleted from our systems and we cannot access it.

If you delete your account we will automatically and immediately delete all information which we hold on you when we deactivate your account.

Use of email and text

You can use the service to provide you with email and text alerts which provide you with information which you want, eg your current account is close to becoming overdrawn. You can disable these alerts at any time by removing these alerts from within your Profile.

We may use email or text in relation to administrative matters, eg sending you a replacement password, or to let you know about changes to the service. An example of this would be a proposed change to this Privacy Policy.

We will not email or text you in relation to promotional matters without your consent. You can withdraw this consent at any time by contacting us as above or by following unsubscribe instructions within the email.

Customer Testimonials/Comments/Reviews

We post customer testimonials/comments/reviews on our web site which may contain personal information.  We obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial.

Blogs/Forums

We post customer testimonials/comments/reviews on our web site which may contain personal information.  We obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial.

Security​

Please see our full security policy at http://www.moneydashboard.com/securitypolicy

The security of your personal information is important to us.  We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.  No method of transmission over the Internet, or method of electronic storage, is 100% secure, however.  Therefore, we cannot guarantee its absolute security.

Links to Other Web Sites

Our Site includes links to other Web sites whose privacy practices may differ from those of MoneyDashboard. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.

Changes to this Privacy Policy

We may need to modify this privacy policy at any time, so please review it frequently. If we make material changes to this policy we will tell you by email, or by a notice on our homepage so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

This statement was updated on 20 November 2010 after Money Dashboard Limited changed its name to The One Place Capital Limited.

This statement was last updated on 28 July 2011 to update the registered office address.